Mobile Apps

Our FREE Mobile App is available for Android and iOS phones. With this app, you can transfer funds, view account balances, make loan payments and much more!

Download the app to access your account anytime, anywhere today.

Android App    iPhone

You must have access through e*Teller to use our Mobile App. For more information on e*Teller, click here.

Android Users:

If you are experiencing issues with our mobile app, please follow the steps below:

  1. Close out of the Journey Mobile App

  2. Touch and hold the Journey App

  3. Select app info from the menu that pops up

  4. Select storage

  5. Clear Data

  6. Re-open the Journey Mobile App and log in


CardValet® Mobile Card Management

CardValet

Journey Federal Credit Union is pleased to offer CardValet®, a mobile card management application that helps reduce account fraud by allowing cardholders to monitor accounts with their smartphone and control how, when and where their debit card is used.

CardValet was developed in partnership with Fiserv and is available in the Apple® App Store or Google® Play. Once CardValet is set up, cardholders have the ability to “turn off” their card when not in use, establish transaction spending limits and decline a transaction when the amount exceeds a predefined threshold.

Real-time smartphone alerts can be customized based on the types of information each cardholder would like to receive. For example, a cardholder can set up an alert to be notified when a card is used, when a transaction is approved and exceeds any of the permitted use policies, or when a card transaction has been attempted but has been declined based on the parameters established.

CardValet offers cardholders the capability of linking additional accounts to better monitor dependent spending. So, by using the GPS system in their smart phone, geographic use restrictions can be established for college students along with restrictions on merchant type and spending limits. All transactions can be monitored or controlled for specific merchant categories, such as travel, restaurants or entertainment, and can be denied or reported for types of merchants deemed not credible.

CardValet is ideal for users who want to actively manage their cards. CardValet’s inventive and thoughtful approach to card management makes the user experience as easy as possible. We are excited to offer this tool to our cardholders! Not only is CardValet user-friendly and convenient, but it will aide in our continued efforts to prevent fraud and identity theft for our cardholders. Contact us today for more information!


Mobile Payments Available

Your JFCU Debit Card allows you to take advantage of Apple Pay, Samsung Pay, and Google Pay!

Click here to learn more about Google Pay.

Check out the Apple Pay guided tour by clicking here.

For details on Samsung Pay, learn more by clicking here.

 

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