While we are extremely excited about re-opening our branch lobbies, we know that we are not out of the woods with COVID-19 just yet. With a priority on keeping you & our staff safe, we encourage you to observe the following guidelines when visiting our lobbies:
If you are experiencing symptoms such as shortness of breath, fever, or cough, please stay home. We would be delighted to help you through one of our 24/7 digital channels, listed below. To learn more about Journey Federal Credit Union’s e*Services, please click here or call our Contact Center at 989-227-3700.
Online Banking (e*Teller): With e*Teller, you can check balances, transfer funds, make loan payments and check your history.
Mobile Banking: Our mobile app allows you to transfer funds, view account balances, make loan payments and much more!
Online Loan Application: Apply for a loan through our website by clicking here.
Bill Pay (e*Pay): Pay your bills all in one place with our online bill pay service. Your e*Pay Account includes a dashboard that allows you to view your payees, upcoming bills, payment history and account balances at a glance.
Remote Deposit Capture: This service is designed to allow you to make deposits into your savings/checking accounts by taking photos of checks & sending them to us via our mobile app.
Card Valet: This debit card management application helps reduce account fraud by allowing you to monitor accounts with your smartphone and control how, when and where your debit card is used.
Touch Tone Teller: No computer or Internet? No problem! Touch Tone Teller allows you to check your balances from your phone. Call us today to get started!
Direct Deposit: Have your paycheck, Social Security, pension, or retirement check deposited directly into your account - no matter where you are.
Thank you for your membership with us at Journey Federal Credit Union. We appreciate your patience, cooperation, and understanding as we navigate through this unprecedented situation.
Stay safe and healthy,Patrick Hunt, Chief Executive Officer
If you have been affected by Coronavirus (COVID-19) we are here to help you! We have dedicated programs available to assist you and can explore options that may help to ease the financial impact of an unexpected income disruption. We will continue to diligently monitor the situation and review advice from our local, state, and national agencies to make sure we are following best practices. Discussions will be on-going as we learn more about the spread of the virus and its impact. If any changes to our operations are necessary, we will communicate via email and our social media channels. You can find us on Facebook, LinkedIn, Instagram and Twitter. You can also visit this page for the latest updates from us at Journey Federal Credit Union.
As a reminder please follow best practices, precautions, and steps recommended by the World Health Organization and Centers for Disease Control and Prevention.
Below are the best practices recommended by the World Health Organization and Centers for Disease Control and Prevention to prevent the spread of illness:
We care about your health and encourage you to stay informed by experts in the health field. For the most up-to-date information from national, state and local health officials you can visit the Center for Disease Control or the Michigan Department of Health and Human Services.